We make your
customers happy

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Benefits of Rapidtrade

Fast, efficient and reliable trading
Trading has never been this easy! Our online trading solution allows you to track and conclude your sales anywhere, anytime.

Improved productivity
All your sales activities benchmarked against your KPIs and daily sales stats on calls made to existing or prospective customers can be tracked.

Cost effective sales solution
With our low monthly rates, now all your sales staff can use Rapidtrade.

Paperless trading
Take the hassle out of unnecessary and time-consuming paperwork.

Less mistakes
Removes any hand written orders thereby minimising any errors made by the Sales Representative in placing the order.

What we do

We are here to support you


We're here to support you
The call centre is ITIL based and operates using Zendesk cloud software. Zendesk is a ticketing system that acts as a shared inbox for all customers’ questions and concerns. This way, no matter what channel the customer uses to contact us; mail, chat, Twitter, etc., the support agent is always provided with a consistent ticket, making ticket management much easier for the agent to help the customer solve there issue faster and to their satisfaction.


Zendesk Support is backed up by a team of experts. Our Advocate Team offers worldwide support across email, phone, and chat – helping you solve problems, not just tickets. Our Success Team can also work as an extension of your team. Through focused service engagements, we can set goals and create strategies across all stages of growth to optimize the experience for our customers.

It's simple! Just email help@rapidtrade.biz to log your ticket.


Products


Rapidtrade

Mobile Trading

Trading has never been so simple! With the daily pressures of having to meet sales targets, provide competitive and excellent customer service and keep abreast of your customer’s needs, Rapidtrade does it all. At competitive rates, Rapidtrade allows your sales force to work in both online or offline environments. Online information provides real time pricing and product information and offline information allows access to your latest pricing and product updates still enabling your sales rep to conclude the sale.

  • Ensures excellent customer service through regular interaction with customers
  • Plan and monitor your sales reps call cycle
  • It's a user-friendly and easy to understand application
  • Product information is easily accessible. Pricing, stock availability, discounts, deals and customer information are readily available.
  • Promo deals and specials can be added to customer orders on our app.
  • Repeat ordering is achieved through accessing customer history.
  • Managers can monitor their sales force activities at any time.

Rapidtargets

Rep Management

It’s all in the detail! Track and trace your day-to-day sales activities with the Rapidtargets app. Your strategic targets aligned to your sales activities can be set and monitored through accessing your team’s sales activities. The results are amazing! Be on top of your game with regular face-to-face customer interactions.

  • Improve productivity of your teams through accessing daily sales stats on calls made and call ratios achieved.
  • Increase the number of sales to improve your bottom-line.
  • Access the app in both online and offline environments.
  • Sales rep can complete their sales activities on the go.
  • Customer history and any issues can be viewed before an appointment
  • Management are able to track and trace sales activities in an instant.
  • Managers can respond to any issues logged.
  • Sales reports are produced instantly.



RapidDelivery

Van Sales

Take your warehouse to your customers quickly and efficiently. Vansales empowers you to distribute and sell your products out of your van and conclude your daily sales at your customer. Your sales rep can produce invoices and if need be credit notes. So payment is concluded on the spot, eliminating unnecessary paperwork.

  • Manage, monitor and update your stock levels.
  • Match stock replenishment orders back to the ERP.
  • Confirm receipt of stock through a ‘GRV’ (Goods Receipt voucher).
  • Order placement at customers are invoiced, printed and issued to the client on the spot.
  • Monitor your Van Sales activity through tracking your sales/order activities.

ePOD

Delivery of your sales orders is simple and accurate!

  • Drivers can plan their delivery routes through Rapidtrade ePOD.
  • Planning is more structured according to orders received.
  • Track successful delivery of your products to your customers.
  • Matching product deliveries to delivery notes sent to your customers.
  • Minimise errors and unnecessary credit notes.
  • Confirmation of delivery is sent to your in-house accounts department.

RapidSales

Web Trading

Innovation is an ever-evolving science and so we understand the pressures of constantly having to invest in ensuring that your business is a step ahead. The Rapidtrade web trading solution creates an online store environment with customer specific pricing and discounts. It doesn't stop there though… whether on desktop or tablet, you can have a competitive advantage through a ‘buy-now’ tab on your webstore or app on your customer's tablet.

  • Individual user names and passwords allow you to login.
  • Specials and promos can be loaded onto the webstore.
  • Customer history, orders and reorders are accessible.
  • Webstore can be customised into your company’s own application.


Industries

Rapidtrade is being used across multiple industries. We are able to customise a solution suited to your industry.

Food

"We have used Rapid Trade for the past couple of years. We have found the staff to be helpful, insightful, informative and offer an exceptional client service.
The system we are using at present has benefited the company in ensuring our pricing is correct on our invoices to clients. At the same time it gives us more comfort over maintenance of our promotion/cycle deals on a daily basis."
-Alpen Foods

Hardwares

"Matus is currently enjoying approximately 16.5% of its monthly turnover on a business to business basis via the online Rapid Trade ordering system. Customers are able to update and receive Matus pricelist while viewing current stock on hand."
- Matus

Automotive

"Rapidtrade allows us to engage directly with our clients anytime, anywhere and across multiple platforms.. An invaluable sales tool for any company"
- Accessories Spares Centre

FMCG

"Using Rapidtrade every day is extremely convenient and efficient. I have increased the amount of orders I can process in a day, compared to the past. It is very user friendly and gives us the information we need. All the staff that I have dealt with at the call centre are very clued up and very friendly, and get back to me quickly too, so that I can continue. Thanks for a great program."
- SG Convenience



Downloads

Downloads available on the following app stores

Desktop

Download Latest Rapidtrade Desktop software(Latest version = 7.8508.0.0 and filesize = 8.1MB. Released 7 SEPTEMBER 2015)


Other Desktops

Please use the normal setup above if your supplier is not listed below
Download Rapidtrade Desktop software for Behr - released 1 September 2014
Download Rapidtrade Desktop software for Elvey - released 18 January 2012
Download Rapidtrade Desktop software for Plascon Counter Sales - released 28 February 2012
Download Rapidtrade Desktop software for Plascon Industrial Sales - released 18 August 2011


Other

Please note that before you can use Rapidtrade Desktop you need to get a Profile and Password from your Supplier.
To see if your supplier is on board with us please email info@rapidtrade.com.au


Know Us

Rapidtrade was founded in 2005 as a result of a simple observation:

Companies needed all the help they can get to take advantage of the emergence of mobile devices that could improve their Sales Peoples effectiveness.

With over 12000 users of our app, Rapidtrade has processed over R6b since sales transactions in 2016. Being locally and internationally based in 6 countries across the globe, Rapidtrade is active in Papua New Guinea, Australia, New Zealand, Fiji and New Caledonia. Our apps have been available in the Apple App Store and Google Playstore since 2010 and in 2014 were awarded the accolade of MTN Business South African App of the Year Award.

Contact Us

Address:
11 Lisbon Avenue Robertsham Johannesburg

Phone numbers:
South Africa 011 493 9755
Australia 1300 628 119

Email:
info@rapidtrade.biz

We are open:
Monday - Friday 7:30 AM - 17:00 PM

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